Did You Know?
Today, over 50% of the United States population subscribes to some form of online newsletter. What are you doing to capture email addresses and stay in touch with your customers online?
Meet Fred.
““Hi, I’m Fred. I am always on the internet and I like to communicate with people that make it easy. My dealership sends me monthly e-newsletters with helpful hints, recipes and special offers - and after every service visit I get a courtesy phone call to verify that the repairs were completed correctly. My dealership cares about me, they stay in touch and I truly feel that I am not just a customer to them. When my car needs service – I go to my dealer!”
Now more than ever dealers need to stay in touch with their customers to keep them from straying off to the competition and increase service retention. Newsletters, email communications and live phone follow-up calls are simple cost effective ways to show customers you appreciate them. What are you doing now in your dealership marketing to show you care? What are you doing to build relationships with your customers? What are you doing to make sure Fred will choose your dealership?
- Dealer Newsletters
Informative Customer Oriented Newsletters - E-Marketing Email Package
Complete Online Email Marketing and Retention Tool - Live Survey Follow-Up Calls
Verify Customer Satisfaction with a Live Follow-Up Call - WOW Photo Package
For New and Used Car Buyers
Relationship building is easy with the right tools; be sure to stay in touch and show you care before your customers feel forgotten.
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Contact us to Build Relationships.
Is Your Store ‘WOW’ Worthy?
“Another thing to note is this. Most customers leave dealerships and go to independents for service because they think all they need is an oil change and they think they can get it done anywhere.”
Read more of our articles here.