Don Geisen

General Manager

Phil Smith Chevrolet

"I have used Car People for many years. The Service Reminders have been fantastic! We were able to see results right away. Customers that haven't been in for over a year came back with the scratch-off in their hands. We have been on board for years and have selected Car People Marketing as our exclusive marketing partner and is the backbone of our service growth. Their team is very professional and great to work with! Our customers like consistency and that's what Car People delivers."

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Tim Whitten

Service Manager

City Chevrolet

“After Randy showed us in our monthly reports that rewards customers spend nearly twice as much in service than non-rewards club members, my process for getting Silver Service Rewards Club memberships in the customers’ hands changed dramatically; it was now a top priority! Service Advisors receive a $10 spiff for each membership they sell and I now require them to sell at least 3 Silver memberships each day. Since Randy’s visit three months ago we’ve sold over 500 memberships and continue to lock customers into our dealership!”

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Darryl Downs

Service Manager

Chuck Hutton Chevrolet

“Car People Marketing has worked with us diligently to help develop a rewards program that fits our dealership perfectly and in just one year we have made a 99% increase in package sales and our menu sales have more than doubled! The Service Rewards Club has helped us lock-in our customers and ensure retention for years to come! ”

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Charlie Fortner

Service Manager

Hardy Chevrolet

"The E-Marketing email responses we get are great! Just yesterday we had a disgruntled customer who came in for a minor door repair in our body shop. Though no fault of our own, the heat actuator failed. To satisfy the customer, we made the repair at no charge for her and wondered if we would get a favorable response. Today, her email response came through with all extremely positive remarks! The best thing is, even if it didn't we could have reacted quickly to resolve her concerns. The E-Marketing program WORKS!!!”

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